Hiring! Inside Sales Rep.

Location: Atlanta, GA

Reports to: Operations Manager

POSITION SUMMARY

As our Inside Sales Representative, you will work cooperatively with our outside sales team, and other departments to grow existing customers, create new customers, and meet or exceed monthly sales budgets at the appropriate gross margin while increasing customer satisfaction. 

DUTIES AND RESPONSIBILITIES

• Utilize relationship selling/customer focused selling techniques by working closely with customers to solve their problems, increase their profits and/or increase their productivity
• Generate new and repeat sales by providing product and technical information
• Determine customer requirements and expectations in order to recommend specific products and solutions based on cost, availability, or specifications to increase customer satisfaction and improve transaction profitability
• Increase sales and average order size by means of cross-selling, up-selling, and add-on sales
• Present price, credit, and terms in accordance with procedures and customer’s profitability profiles
• Accurately process customer transactions such as orders and quotes
• Utilize materials to maintain accurate inventory
• Send manufactured orders through the Manufacturing Planning Department
• Perform distribution item estimating and complete order entry/pick lists
• Monitor scheduled ship dates to ensure timely delivery and expedite as needed
• Educate customers about terminology, features and benefits of products
• Fill requests for information or samples
• Utilize CRM System effectively. Daily updates include: customer profiles, customer files, add sales notes and “deals.”
• Follow up on quotations and customer related items in a timely fashion
• Contact customers following sales to ensure ongoing customer satisfaction and resolve any issues
• Complete all levels of training – including IAPD Education Programs and in-house product and sales training
• Gather competitor information and other market information
• Work closely with our vendors/suppliers to assist company and customer needs
• Perform other duties as assigned

SKILLS, EDUCATION & EXPERIENCE

• Postsecondary education in business, marketing, economics, or a related field an asset
• Possesses a result driven attitude
• Proven understanding of the industry, products, applications and area of service an asset
• High level of critical and logical thinking, analysis, and reasoning skills
• Possesses outstanding organizational skills and attention to detail
• Excellent interpersonal, communication, and relationship management skills
• Possesses a high level of integrity, confidentially, and accountability
• Displays a well-defined sense of diplomacy, including solid negotiation, conflict resolution, and teamwork skills
• Possesses excellent time management skills and tact under pressure

YOUR BENEFITS:

• Competitive compensation and profit sharing
• Excellent benefits package
• Vacation time
• Training and development opportunities
• Supportive culture
• Healthy and positive work environment

HOW TO APPLY: If this role is of interest to you, please send your resume to – careers@redwoodplastics.com

Job type: Full-time Permanent

Hiring! Sales Support

Location: Atlanta, GA

Reports to: Operations Manager

POSITION SUMMARY:

As our Sales Support, you will work closely with outside and inside members of the company to help meet or exceed monthly sales budgets while increasing customer satisfaction.

WHAT YOU WOULD DO:

• Monitor incoming phone activity and provide assistance with customer.
• Accurately process customer transactions such as order and quotes
• Provide accurate information to customers regarding on-time/late deliveries
• Monitor scheduled ship dates to ensure timely delivery and expedite as needed
• Contact customer following sales to ensure ongoing customer satisfaction
• Fill requests for product information or samples
• Maintain technical and computer capability to effectively use office software, CRM, and other office equipment
• Utilize CRM system-update daily-includes customer profiles-maintain customer files
• Work closely with our vendors/suppliers to assist company and customer needs
• Perform other duties as assigned

QUALIFICATIONS:

• Effective listening, communication (verbal and written) and good phone skills
• Problem solving and analytical ability
• Accuracy and attention to detail
• Manage time effectively and adapts quickly to changing priorities
• Able to multi-task
• Team player who works productively with a wide range of people
• Able to work independently with some direction
• Superior organizational skills
• Knowledge of Microsoft Office software
• Education: minimum high school diploma.
• Experience: Minimum 2 years in similar position preferred

HOW TO APPLY:     If this role is of interest to you, please send your resume to: careers@redwoodplastics.com

Hiring! Mechanical Designer

Location: Langley, B.C

POSITION SUMMARY:

Redwood is looking for an experienced Mechanical Designer with core experience in Solidworks.  As a part of our Mechanical Design Team, you will liaise with Technical Sales, Manufacturing and our customers to create fully detailed models and manufacturing drawing packages of customer parts using Solidworks. You will report to the Mechanical Design Team Lead at our flagship location in Langley, B.C.

THE REDWOOD ADVANTAGE:                                      

• Competitive compensation and profit sharing
• Excellent benefits package
• Vacation time
• Training and development opportunities
• Supportive culture
• Healthy and positive work environment

WHAT YOU WOULD DO:

• Perform mechanical design including concept development, detailed design,  and creation of manufacturing and assembly drawings using Solidworks
• Design molds for rubber compression molding, urethane casting, and other processes as needed
• Develop design documentation, technical specifications, and other project-related documentation
• Create detailed BOM material take-offs for steel and aluminum molds once designed
• Participate in the development process of mechanical parts prototypes to include designing, reviewing, testing prototypes and making rapid relevant changes to improve features and performance while meeting customer demands, schedule and budget
• Generate assembly drawings and bills of materials
• Timely delivery of submissions per project plans

QUALIFICATIONS:

• Minimum 2-years work experience  with SolidWorks as core part of mechanical design role
• Fast and technically proficiency in Solidworks – 2019 or newer
• CSWA/CSWP certification will be a significant benefit
• Knowledge of metal, plastics, mechanical parts, molded parts, fasteners and hardware
• Experience with full integration of weldments, assemblies, design-tables etc.
• An excellent communicator for clarifying design/technical issues with manufacturing
• Must be creative, detail-oriented, well organized and have good troubleshooting skills
• Positive attitude in a team environment
• Dependable, quality and deadline driven with strong work ethics

HOW TO APPLY:     If this role is of interest to you, please send us your resume.

Hiring! Warehouse Fabricator

Location: Prince George, B.C.

Reports to: Operations Manager

DUTIES AND RESPONSIBILITIES

We are looking for a Warehouse Fabricator for our Prince George Location. You will do the following:

• Analyze drawings to assess material requirements and plan the sequence to layout, cut, and fit products
• Create and construct patterns and guides as templates for cutting
• Operate light machinery, power tools, and hand tools
• Produce product to specification
• Maintain a clean and organized workspace
• Oversee outgoing shipping activities to ensure the accuracy, completeness, and condition of shipments to customers
• Perform other duties as required

QUALIFICATIONS

• Minimum grade twelve diploma
• Able to use basic power tools such as drill press, jigsaw, grinders, band saw and utility knife
• Detailed oriented
• Willingness to learn and work as a part of a team

THE REDWOOD ADVANTAGE:                                      

• Competitive compensation and profit sharing
• Excellent benefits package
• Vacation time
• Training and development opportunities
• Supportive culture
• Healthy and positive work environment

HOW TO APPLY: If this role is of interest to you, please send your resume to – careers@redwoodplastics.com

Job Types: Full-time, Permanent

Hiring! Inside Sales Rep.

Location: Langley, B.C.

Reports to: Operations Manager

POSITION SUMMARY:

As a member of our inside sales team, you will work closely with our outside sales team and focus on customer acquisition and retention. Your role will include quoting, order processing, and proactive calling to existing as well as potential customers.  Product knowledge is imperative to the position as we strive to provide customers with information about all of our services as solutions to their needs. As our ideal candidate, you must be self-driven, and eager to increase sales.  

THE REDWOOD ADVANTAGE:                                      

• Competitive compensation and profit sharing
• Excellent benefits package
• Vacation time
• Training and development opportunities
• Supportive culture
• Healthy and positive work environment

DUTIES & RESPONSIBILITIES:

• Utilize relationship focused selling techniques by working closely with customers to solve their problems, increase their productivity, and ultimately increasing their profits.
• Generate new and repeat sales by providing product and technical information in a timely matter.
• Listen and seek to understand customer needs in order to create comprehensive solutions.
• Proactive selling: cross-selling, up-selling, add-on sales, quote/sales follow-up, and researching potential prospects with existing product lines.
• Accurately process customer orders and quotes.
• Educate customers about terminology, features and benefits of products – present and deliver information effectively.
• Contact customers following sales to ensure ongoing customer satisfaction.
• Closing sales and working with customers through closing process.
• Process parts orders with internal ERP system
• Data entry and monitoring of system records including customers, quotations, orders, inventory, PO’s, vendors, etc.
• Obtain quotes, arrange pickups/deliveries, monitor shipments and troubleshoot problem situations with carriers.
• Enter all customer touch points in CRM system.
• Support and assist outside sales team with lead generation.

QUALIFICATIONS:

• Able to make 5+ proactive calls daily.
• Excellent verbal and written communication skills; the ability to call, connect, and interact with customers.
• Persuasive and goal oriented.
• Possesses an energetic, outgoing, and friendly demeanor.
• Must prioritize well under pressure and be able to manage stress effectively.
• Demonstrate a high level of critical thinking, situational analysis, and problem solving skills.
• Proficiency with vendor processes and inventory management systems. (ERP system experience)
• Excellent customer services skills; People should naturally like doing business with you.
• Mechanical aptitude, with the ability to understand and contribute to design and technical discussions.
• Demonstrated proficiency with Microsoft Office (Word, Excel, and Outlook).

HOW TO APPLY:     If this role is of interest to you, please send your resume to careers@redwoodplastics.com .     Job Type: Full-time

Hiring! Purchasing Manager.

Location: 92A Ave., Langley, B.C.

Reports to: VP Operations

POSITION SUMMARY

The Purchasing Manager will oversee our purchasing department to maintain an adequate amount of essential materials for the operation of our business.  This includes all materials that go into our manufactured products, all distribution products, shop supplies, shipping supplies, and office supplies.

DUTIES AND RESPONSIBILITIES

• Create and maintain purchasing policies
• Choose suppliers to ensure competitive advantage
• Create & manage Vendor Management System
• Sets min./max. levels on inventoried stock items
• Integrate and align with manufacturing scheduling
• Co-ordinate with all divisions bulk purchasing
• Department staff recruitment, employee management, and training
• Liaison with other departments particularly sales, manufacturing, estimating, project management, design
• Overseeing large procurement that may happen
• Budgeting, costing, and cost savings

SKILLS, EDUCATION & EXPERIENCE:

• Previous experience in manufacturing is a plus
• Experience in international shipping a benefit
• Degree in Business Administration, Logistics, or Supply Chain Management a benefit
• Excellent verbal and written communication skills; the ability to call, connect, and interact with our manufacturing personal, sales people, and suppliers
• Strong problem solving abilities
• Possesses an energetic, outgoing, and friendly demeanor
• Able to multitask, prioritize, and manage time efficiently
• High level of critical and logical thinking, analysis, and reasoning skills
• Possesses outstanding organizational skills and attention to detail
• Possesses a high level of integrity, confidentially, and accountability

Please send your resumes to careers@redwoodplastics.com

Welcome Eric!

Hi Redwood family, my name is Eric, your newest estimator.

I am looking forward to working at Redwood, helping to deliver a positive customer experience. I grew up in the interior and have a diverse background, from working in the mines to engineering sales. I am eager to build long lasting relationships within our team and our customers. In my spare time, I enjoy getting outside, hiking, snowboarding, being at a lake or traveling the world.

Always wanting to learn and work on improving myself.

I am excited to join the Redwood team, and look forward to social distancing with all of you!

Welcome Ammanuel!

My name is Ammanuel and I look forward to working at Redwood as a Junior Fabricator.

A lot of my hobbies are hands-on/dexterity-based, such as video games, sketching characters, cubing, origami and card magic. It wouldn’t be surprising if you see me pull out a deck of cards from my bag and start playing with them! Other things I like to do in my free time is just simply relaxing by watching YouTube and anime.

Throughout highschool, I really enjoyed my time in the metal shop, making projects using different machines. After graduating, I wanted to continue my passion for machining, so I took and completed the Machinist Foundation course at BCIT. I hope I learn a lot from working with all of you and continue my goal to become a Red Seal Machinist.

I hope we get along well, and I look forward to working with you 🙂

Welcome Joe!

Please join me in welcoming Mr. Joe Ademino to the Spokane Branch, as our newest Outside Salesman. 

Joe has over 20 years of sales experience, and will be a great addition to our sales staff.  For the past 6 years, Joe worked with Tandem Products in Minneapolis, MN as their Western Territory Sales Manager. 

Tandem Products manufactures polyurethane sheet and finished parts, so Joe will have a great amount of relevant experience in helping Redwood Spokane expand our overall sales throughout the Mid-West States right from the start.

Joe graduated with a business degree from the University of Minnesota in Duluth on the shores of Lake Superior.  We look forward to watching Joe develop within the Redwood culture and assist with Spokane’s sales growth in the years ahead! 

Hiring! Outside Sales Rep. – Atlanta, GA

POSITION SUMMARY:

You will be our ideal candidate for the role of Outside Sales Representative if you currently reside in the Atlanta Metro area, and you are able to generate & grow sales for our branch through relationship selling while providing plastic solutions to our customers throughout a variety of industrial sectors; You enjoy working with customers, have a related college degree & a proven technical sales track record with experience in mechanical & industrial applications. You will report to our Business Development Manager in Atlanta GA.

WHAT YOU WOULD DO:

• Participate with management in territory planning to achieve profitable sales growth.
• Create valuable & trusting relationships with existing customers & vendors.
• Proactively contact new clients & industries to generate leads & sales.
• Create quantifiable objectives for each sales call & summarize each call with notes.
• Utilize & maintain the CRM database with customer information & sales notes.
• Complete all levels of Redwood Plastics’ training programs.
• Territory: ATL Metro area

QUALIFICATIONS:

• Minimum of 3-5 years of inside/outside sales experience required.
• Previous Plastics and/or rubber sales experience preferred.
• Minimum of a 4-year college degree preferred.
• Possess a valid U.S. driver’s license.
• Possess and maintain a vehicle that is operational & acceptable to Redwood for company usage.
• Excellent computer skills, including MS Teams, Zoom, PowerPoint, Word & Excel capabilities.
• Ability to work independently as well as part of a team.
• Excellent verbal & written communication skills.
• Friendly & personable self-starter, with a willingness to assist customers.
• Motivated to find new prospects daily.
• On-the-job reliability with an understanding of consultative selling
• Ability to manage time effectively by organizing & prioritizing workload.
• Bi-lingual is beneficial, but not required.

YOUR BENEFITS:

• Competitive compensation and profit sharing
• Excellent benefits package
• Vacation time
• Training and development opportunities
• Supportive culture
• Healthy and positive work environment

HOW TO APPLY: If this role is of interest to you, please send us your resume to  careers@redwoodplastics.com